We carry out many insurance inspections and recognise the seriousness of doing the job properly. Our operator uses our bespoke mobile app to record the information on site and sends us the report and photos in LIVE time. The information is imported directly into our database erasing any room for error. The operator takes ownership of the case for it’s duration and reports any changes in material facts. Should the property be found to be insecure our operator will wait on site for the Police and obtain a crime reference number.
Every job is managed by one of our highly experienced project teams, and they will ensure the onsite team are completely managed and supported. Any additional information will be flagged to the customer for further instructions. This process has proven to provide the best solution possible, allowing work to proceed as instructed.
The H&G computer system allows clients to view completed job updates. In addition, we also manage an audit task that helps achieve the best outcome when supported by our quality control plan, this provides additional assurance to the customer.